customer service
where, oh where, has good customer service gone? especially at places i keep trying to drink beer? you'd think that with all the competition out there, high odds of failure and the sort, that there would be a push to go back to the good old days of satisfying customers i have had a couple of highly unsatisfying moments that i just can't keep quiet about i hate giving bad reviews i usually go out of my way to avoid doing so but who am i really helping by doing that? not me, not you and ultimately not the establishment either because these are not laments about individual servers some of whom are excellent and others of whom really need to up their game, but that is a very different rant from this one no, this one is about management so, the last bit of preamble before i finally jump into it: i worked in retail back in highschool but i have never waited tables or slung beer for a living maybe i don't know what it's like on the other side of the equation b...